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01.4 // SUPPLY CHAIN · GOVERNED AGENT PROTOTYPE

A DEPARTMENT,
NOT A CHATBOT.

Eight named roles cover planning and governance. Seven workflows make the work callable. A north star, independent verifier and task-by-task trust ledger decide how much autonomy each type of work has actually earned.

08
SPECIALIST + GOVERNANCE AGENTS
07
CALLABLE PLANNING WORKFLOWS
08
SKILL MODULES
L0→L3
TASK-BY-TASK TRUST LADDER
// why I built it

Planning is a team sport with conflicting objectives.

Demand, inventory, production, logistics and finance do not optimise the same thing. A general assistant can answer each question separately and still produce a plan that fails as a system.

I built the Planning Department as an operating model: specialist roles with explicit hand-offs, a supervisor that holds the end-to-end objective, and a verifier whose job is to try to refute important outputs before a human relies on them.

THE OPERATING RULE

Trust belongs to a task, not to an agent.

An agent can be highly trusted for a read-only inventory check and still remain draft-only for a purchase recommendation. Autonomy rises only where verified evidence supports it.

// the roster

Six planners. Two control seats.

The roster mirrors the work a planning department actually performs, then adds the two roles most AI demos omit: someone to coordinate the system and someone independent to challenge it.

01 // FORECAST

Demand planner

Frames the demand question, chooses a suitable method, diagnoses error and bias, and makes uncertainty visible before supply is committed.

02 // ALIGN

S&OP planner

Turns demand, supply and financial tension into explicit scenarios and decisions instead of letting one function quietly dominate the plan.

03 // MRP

Supply planner

Connects demand to master planning, material requirements and capacity checks while surfacing the assumptions behind dates and quantities.

04 // POLICY

Inventory planner

Works across service, cash and risk: segmentation, policy, safety stock, reorder logic, record accuracy and ageing.

05 // FLOW

Production planner

Reasons about schedules, bottlenecks, dispatch priorities, queues and work-in-process without confusing local utilisation with system throughput.

06 // MOVE

Logistics planner

Covers distribution requirements, transport choices, network constraints and the hand-offs that make a plan executable.

07 // ORCHESTRATE

Supervisor

Owns the end-to-end view, reads the north star, coordinates specialists and decides which trade-offs or exceptions deserve human attention.

08 // CHALLENGE

Plan verifier

A separate adversarial role recomputes claims, searches for missing evidence and returns PASS, FAIL or UNVERIFIABLE. It never fixes the work it grades.

// how I made the team operable

Roles are the start. Governance makes them useful.

  1. 01

    Map the department, not the chatbot

    I began with the recurring jobs inside planning — demand, S&OP, master planning, inventory, scheduling and logistics — then made ownership explicit.

  2. 02

    Give each role a narrow contract

    Every specialist receives a purpose, inputs, outputs, escalation rules and a definition of done. The supervisor coordinates; it does not silently absorb every job.

  3. 03

    Separate instructions, knowledge and tools

    Role behaviour, reusable planning methods and deterministic calculations live in distinct layers so each can be reviewed and replaced independently.

  4. 04

    Make verification a different seat

    The doer and verifier are separated by design. Critical numbers are recomputed, evidence gaps stay visible, and a clean result must show what was actually checked.

  5. 05

    Write a north star before granting initiative

    The human defines paired tensions such as service and cash. Agents may recommend work only inside an explicit direction set by the owner.

  6. 06

    Track trust by task type

    Forecast review, inventory health, PO drafting and invoice matching do not share one autonomy level. Reliability is earned separately for each class of work.

  7. 07

    Keep a permanent human floor

    Payments, commercial commitments, consequential external communication and exceptions outside the evidence boundary remain human decisions.

THE OPERATING MODEL

Autonomy is earned, not announced.

  • L0 Shadow — the agent runs, but its output is not used operationally.
  • L1 Draft — every deliverable is reviewed before a person acts.
  • L2 Verified autonomy — defined checks run automatically; people work the exceptions.
  • L3 Whitelist — only proven, narrow task types move to periodic review.
THE PUBLIC BOUNDARY

Architecture shared. Private context withheld.

  • The public case explains original role design, workflow structure and governance patterns.
  • It contains no employer, customer, supplier, colleague or real transaction details.
  • Licensed learning materials are not republished or presented as an open-source knowledge base.
  • The project makes no certification, endorsement or production-autonomy claim.
THE SIGNAL // DOMAIN × ORCHESTRATION × GOVERNANCE

The difficult design question is not what agents can do. It is what they are allowed to own.

This project turns supply-chain expertise into a roster, a set of callable workflows and an evidence-based permission system. It is a prototype for human–agent planning teams, not a claim that an entire department should run unattended.

→ discuss a supply-chain AI problem