Demand planner
Frames the demand question, chooses a suitable method, diagnoses error and bias, and makes uncertainty visible before supply is committed.
Eight named roles cover planning and governance. Seven workflows make the work callable. A north star, independent verifier and task-by-task trust ledger decide how much autonomy each type of work has actually earned.
Demand, inventory, production, logistics and finance do not optimise the same thing. A general assistant can answer each question separately and still produce a plan that fails as a system.
I built the Planning Department as an operating model: specialist roles with explicit hand-offs, a supervisor that holds the end-to-end objective, and a verifier whose job is to try to refute important outputs before a human relies on them.
Trust belongs to a task, not to an agent.
An agent can be highly trusted for a read-only inventory check and still remain draft-only for a purchase recommendation. Autonomy rises only where verified evidence supports it.
The roster mirrors the work a planning department actually performs, then adds the two roles most AI demos omit: someone to coordinate the system and someone independent to challenge it.
Frames the demand question, chooses a suitable method, diagnoses error and bias, and makes uncertainty visible before supply is committed.
Turns demand, supply and financial tension into explicit scenarios and decisions instead of letting one function quietly dominate the plan.
Connects demand to master planning, material requirements and capacity checks while surfacing the assumptions behind dates and quantities.
Works across service, cash and risk: segmentation, policy, safety stock, reorder logic, record accuracy and ageing.
Reasons about schedules, bottlenecks, dispatch priorities, queues and work-in-process without confusing local utilisation with system throughput.
Covers distribution requirements, transport choices, network constraints and the hand-offs that make a plan executable.
Owns the end-to-end view, reads the north star, coordinates specialists and decides which trade-offs or exceptions deserve human attention.
A separate adversarial role recomputes claims, searches for missing evidence and returns PASS, FAIL or UNVERIFIABLE. It never fixes the work it grades.
I began with the recurring jobs inside planning — demand, S&OP, master planning, inventory, scheduling and logistics — then made ownership explicit.
Every specialist receives a purpose, inputs, outputs, escalation rules and a definition of done. The supervisor coordinates; it does not silently absorb every job.
Role behaviour, reusable planning methods and deterministic calculations live in distinct layers so each can be reviewed and replaced independently.
The doer and verifier are separated by design. Critical numbers are recomputed, evidence gaps stay visible, and a clean result must show what was actually checked.
The human defines paired tensions such as service and cash. Agents may recommend work only inside an explicit direction set by the owner.
Forecast review, inventory health, PO drafting and invoice matching do not share one autonomy level. Reliability is earned separately for each class of work.
Payments, commercial commitments, consequential external communication and exceptions outside the evidence boundary remain human decisions.
This project turns supply-chain expertise into a roster, a set of callable workflows and an evidence-based permission system. It is a prototype for human–agent planning teams, not a claim that an entire department should run unattended.
Resonated with something? Leave me a note — or leave a way to reach you, and I'll write back.
看到有共鸣的地方?给我留言——或者想认识、想聊聊,留下联系方式,我会回信。
The pigeon is on its way. Thank you for the note — I'll read it, and if you left a contact I'll write back.
鸽子起飞了——我会读到的,留了联系方式的话我会回信。
// prototype — the relay isn't wired up yet; this was a demo flight and the note wasn't actually sent